Question 1
Read the passage, then answer.
Many government offices now offer online appointment systems. Applicants book a slot, submit documents digitally, and arrive only at their scheduled time. Offices that adopted the system report shorter queues and fewer crowded waiting areas. Still, the benefit depends on reliable internet access, which not every applicant has.
What is the main idea of the passage?
- AOnline appointment systems have improved office service but depend on internet access.
- BEvery government office now requires online appointments.
- CInternet access is free for all applicants.
- DWaiting areas should be made larger.
Show answer & rationale
Correct answer: A. Online appointment systems have improved office service but depend on internet access.
Why: The passage presents a benefit (shorter queues from online appointments) and a limitation (reliance on internet access). Option A captures both. Option B overstates ("every"), and C and D are not supported by the text.
Learning objective: Identify the main idea that balances all parts of a passage.
Question 2
Based on the same passage, what can be reasonably inferred?
- AApplicants without reliable internet may benefit less from the system.
- BOnline systems have completely eliminated long lines everywhere.
- CDocument submission is no longer required.
- DAll applicants prefer online appointments.
Show answer & rationale
Correct answer: A. Applicants without reliable internet may benefit less from the system.
Why: The passage states the benefit depends on reliable internet that not everyone has, so it logically implies those without it benefit less. The other options contradict or exceed what the text supports.
Learning objective: Draw an inference supported strictly by the passage.
Question 3
In the same passage, the word adopted most nearly means:
- Arejected
- Bstarted using
- Ccriticized
- Ddelayed
Show answer & rationale
Correct answer: B. started using
Why: "Offices that adopted the system report shorter queues" — to adopt a system means to begin using it. "Rejected" and "delayed" are opposites in context, and "criticized" does not fit.
Learning objective: Determine word meaning from sentence context.
Question 4
What is the author's overall tone in the passage?
- Abalanced and informative
- Bangry and critical
- Chumorous and casual
- Dfearful and alarmed
Show answer & rationale
Correct answer: A. balanced and informative
Why: The author presents both an advantage and a limitation without emotional language, which is a balanced, informative tone. There are no signals of anger, humor, or fear.
Learning objective: Recognize an author's tone from word choice and structure.
Question 5
Which statement would best continue the passage's logic?
- AOffices could keep a walk-in option so applicants without internet are not excluded.
- BAll offices should remove their physical branches.
- CInternet access is unrelated to public service.
- DAppointments should be abolished entirely.
Show answer & rationale
Correct answer: A. Offices could keep a walk-in option so applicants without internet are not excluded.
Why: The passage's concern is that some applicants lack internet. A logical continuation addresses that gap — keeping a walk-in option. The other choices ignore or contradict the passage's point.
Learning objective: Extend a passage's argument with a logically consistent idea.